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Returns

If you are not satisfied with your order, items may be returned or exchanged within 5 days of receipt. Before returning your item, please contact with us first with your order information at shop@proudlydesigned.com

Returned items must be in the same condition as when they were sent to you. We not accept items that have been damaged by the client. Please ship the goods to the below address:

 

PROUDLY DESIGNED

Kopalniana 17

32-300 Olkusz

Poland

 

We advise you to insure the package in case it is damaged in transport and please retain the receipt.

We are not liable for lost return parcels. Therefore we recommend that you obtain a certificate of posting in case the parcel fails to reach me. PD will inspect the goods within 3 business days from the date received and if their condition matches my requirements (that is: “as new, unused and in their original packaging”), refund will be made within 14 business days. We will send you an email confirming your exchange or refund.

Please note that any return shipping costs will be covered by you.